Customer Service / Service Advisor
Lismore LDV
We are a high profile, well-established, local family owned Motor Dealership looking for a professional and well-presented applicant to fill the position of Customer Service Officer / Service Advisor in our Service Department.
The position will appeal to candidates who believe in high level customer service and value being part of a strong cohesive team. Add excellent work ethic and great communications skills and you will be a step closer to securing this position.
Customer Service key duties and responsibilities:
- Managing Inquiries – handling all types of customer inquiries
- Sales Leads – ability to generate service leads that can develop into new customers
- Assessing Customer Needs – striving to achieve customer satisfaction
- Problem-Solving – troubleshoot issues and investigate to build strong information portfolio for decision making
- Excellent Service – maintain high customer satisfaction through efficient and thorough responses always ensuring excellent service
Servicer Advisor key duties and responsibilities:
- Greet servicing customers for service enquiries and bookings
- Manage customers servicing process from beginning to end
- Responsible for ensuring your customers receive the highest customer service and ultimate customer satisfaction
In addition we also like to see:
- Excellent Time Management
- Experience in a computerised environment
- Experience in the Motor Industry is preferred but not essential
If you wish to gain long term employment with one of the most respected dealerships in the NSW Northern Rivers area please send your application with a Covering Letter and Resume using the APPLY button. All enquiries will be treated as confidential.